Privacy Policy
Transparency about how we use your information for advice, customer service and coordinating deliveries.
At Peludos de Raza we are committed to protecting your personal information. This policy explains what data we collect, what we use it for and how you can exercise your rights.
1. Data we may collect
- Name, phone number, email address and city (if you provide them).
- Messages you send via WhatsApp or the site's forms.
- Basic technical data (for example, IP, browser) for security and metrics.
2. Purposes
- To respond to requests for information and advice.
- To coordinate the purchase, delivery and after-sales processes.
- To improve the service and the experience on the site.
3. Legal basis
We process your data based on your consent, the performance of a commercial relationship or the legitimate interest in the security and improvement of the service.
4. Data sharing
We do not sell your data. We may share it with providers necessary for operations (for example, courier/delivery services) only when required to deliver the service.
5. Retention
We retain the data for as long as necessary for the purposes described and to comply with legal or contractual obligations.
6. Security
We implement reasonable measures to protect your information. Even so, no system is 100% foolproof.